Hai Di Lao Hotpot (Mudanyuan)

Heard about Haidilao and their service before I went to Beijing. Decided to try the branch near Lingjing Hutong metro. (there are many branches in Beijing). Waiting time is generally 2 hours if you visit during peak period (e.g. dinner). So it is advisable to visit slightly before or after meal time (it opens 24 hours). Service was truly outstanding. As soon as we took the queue number, we were ushered to the designated waiting table before some light snacks and drinks were served. Note that the snacks and drinks are free flow, you can either ask the waiter to top it up for you or you can go to the snack area and choose by yourself. There are many other entertainments such as boardgames but we didn't try it. 2 hours is just a blink of eye with all these. When it was our turn, we were ushered to our table and hot towels were immediately provided. Ordering was a rather unique experience as we were given an ipad with all the food and drinks details so we can take our time to order. Hairband, eyeglass cloth were provided as well(for those wearing glasses). Some of the waiters will even teach you how to cook and eat the food. Of course, they'll keep refilling your drinks as well. Even when you go toilet, tissue papers will be immediately provided even before your hand leave the wash basin. If you wanna brush your teeth, it will be provided as well. The quality of the food was good although there are not much varieties in this branch.(different branch has different menus). Price was very affordable, it was just 280 RMB for 4 of us. All in all, it is the service that really makes Haidilao an outstanding choice. 100% a must go in China (there are branches in Shanghai, Hangzhou, Suzhou and many other cities as well)

Heard about Haidilao and their service before I went to Beijing. Decided to try the branch near Lingjing Hutong metro. (there are many branches in Beijing). Waiting time is generally 2 hours if you visit during peak period (e.g. dinner). So it is advisable to visit slightly before or after meal time (it opens 24 hours). Service was truly outstanding. As soon as we took the queue number, we were ushered to the designated waiting table before some light snacks and drinks were served. Note that the snacks and drinks are free flow, you can either ask the waiter to top it up for you or you can go to the snack area and choose by yourself. There are many other entertainments such as boardgames but we didn't try it. 2 hours is just a blink of eye with all these. When it was our turn, we were ushered to our table and hot towels were immediately provided. Ordering was a rather unique experience as we were given an ipad with all the food and drinks details so we can take our time to order. Hairband, eyeglass cloth were provided as well(for those wearing glasses). Some of the waiters will even teach you how to cook and eat the food. Of course, they'll keep refilling your drinks as well. Even when you go toilet, tissue papers will be immediately provided even before your hand leave the wash basin. If you wanna brush your teeth, it will be provided as well. The quality of the food was good although there are not much varieties in this branch.(different branch has different menus). Price was very affordable, it was just 280 RMB for 4 of us. All in all, it is the service that really makes Haidilao an outstanding choice. 100% a must go in China (there are branches in Shanghai, Hangzhou, Suzhou and many other cities as well)